This public offer, published by the owner of the internet resource https://ogonvpn.xyz (the Contractor), is addressed to any internet user (the User) and constitutes an offer to conclude a paid services agreement remotely in accordance with Articles 435 and 437 of the Civil Code of the Russian Federation.
Any actions aimed at using the service, including registration in the mobile application, placing an order on https://ogonvpn.xyz, paying for a selected plan, or any other actual use of the service functionality, constitute full and unconditional acceptance of this offer.
1.1. Public offer means the official proposal of the Contractor to conclude a service agreement under the terms set out below.
1.2. Service / Services means the set of technical, software and informational solutions provided by the Contractor, including access to a private network, internet traffic encryption tools, a mobile application and other software products ensuring confidentiality and connection security.
1.3. Plans means the current pricing system published on https://ogonvpn.xyz or in the mobile application.
1.4. Order means the User's declaration of intent to receive services by selecting and paying for a plan. The Order confirms acceptance of this offer.
1.5. Account means the User's personal account created for identification and access to the service.
1.6. Subscription means granting access to the Contractor's services for a certain period, either paid or free of charge.
1.7. Personal data means information about the User processed by the Contractor in connection with the performance of this agreement and in accordance with the Privacy Policy.
2.1. Ordering and using services is carried out through https://ogonvpn.xyz or the mobile application.
2.2. Payment for a selected plan means the User agrees to all terms of this offer.
2.3. By accepting the offer, the User confirms that they:
have read its provisions and accept them in full;
consent to the processing of their personal data in accordance with the Privacy Policy.
2.4. The Contractor may unilaterally amend the terms of this offer and the plans. A new version takes effect from the moment it is published on https://ogonvpn.xyz. Continued use of the service means acceptance of the amended terms.
3.1. Current prices are published in the "Plans" section on https://ogonvpn.xyz.
3.2. The Contractor may change pricing for new orders. Changes do not apply to already paid periods.
3.3. The User's payment obligation is considered fulfilled from the moment funds are credited to the Contractor's account.
3.4. Payment is made by the methods available on the website or in the mobile application, including bank cards and payment systems.
3.5. Refunds are carried out in accordance with the Contractor's internal rules. Unless otherwise provided, unused periods are not refunded.
3.6. Funds displayed in the User's account balance are not electronic money and may not be withdrawn; they may only be used to extend access to the service.
4.1. An order is placed through https://ogonvpn.xyz or the mobile application.
4.2. The User must provide accurate and up-to-date contact details.
4.3. The Contractor may request additional information to verify the accuracy of the provided data.
4.4. The agreement is considered concluded from the moment the order is placed and paid.
4.5. If the User does not cancel the subscription before the end of the paid period, it is automatically renewed for a similar term at the price effective at that time.
5.1. Services are provided in accordance with the procedure established on https://ogonvpn.xyz.
5.2. Access to the service is granted after payment is received and the subscription is registered.
5.3. During any free trial period, the Contractor may restrict or terminate service provision if the User violates the terms of this offer.
6.1. The User may refuse the services at any time. Cancellation is performed by turning off automatic recurring charges in the mobile application or by contacting support: t.me/ogonvpn_help or t.me/ogonvpnhelp_bot.
After automatic recurring charges are cancelled, the User's payment data is fully removed from the system. Services may be used again only after a new subscription is arranged.
6.2. The Contractor may suspend or terminate services in the following cases:
violation of Russian law;
transfer of account credentials to third parties, except close relatives;
exceeding the established traffic limit of 500 GB within 30 days, with a possible increase to 1 TB upon request;
repeated abuse of the free period.
6.3. The agreement remains in effect until terminated by either party in the prescribed manner.
7.1. The User undertakes not to use the service for actions that violate the law or infringe third-party rights, including spam distribution, hacking, scanning or cyberattacks.
7.2. The Contractor is not liable for:
communication interruptions, equipment failures or force majeure circumstances;
data loss caused by technical failures;
reduced connection speed caused by external factors.
7.3. In case of violation of the agreement, the Contractor may block access to the service without refund.
8.1. The User consents to the processing of personal data solely for the purpose of performing this agreement.
8.2. Processing is carried out in accordance with Federal Law No. 152-FZ "On Personal Data" and the Privacy Policy.
8.3. The Contractor takes necessary organizational and technical measures to protect data, but is not liable for incidents caused by circumstances beyond its control.
9.1. The parties are released from liability for partial or full non-performance of obligations in case of force majeure, including network infrastructure failures, power outages, natural disasters, military actions and other events preventing contract performance.
10.1. This offer is governed by the legislation of the Russian Federation.
10.2. Disputes are resolved through negotiations and, if unresolved, in court at the Contractor's location.
10.3. Invalidity of any provision does not invalidate the document as a whole.
10.4. The current version of this offer is published on https://ogonvpn.xyz with the date of the latest update indicated at the end of the document.
RELOCUP LLC, 447009282, Georgia, Kobuleti Municipality, Tsikhisdziri Village, 10th Street, N 2